Terms and Conditions for JCC Marketing Group
Effective Date: 11/18/2024
These Terms and Conditions (“Agreement”) are entered into by and between JCC Marketing Group, LLC ("Company", "we", "us", or "our") and the client ("Client", "you", or "your") who engages our services. By using our website or purchasing any service from JCC Marketing Group, you agree to comply with and be bound by these Terms and Conditions.
1. Services Provided
JCC Marketing Group provides a range of digital marketing services including, but not limited to: Search Engine Optimization (SEO) Social Media Marketing Pay-Per-Click Advertising (PPC) Content Marketing Website Design and Development Email Marketing Analytics and Reporting Our services are provided subject to availability, and we reserve the right to modify or discontinue any service at our discretion.
2. Client Obligations
To access and use our services, you agree to provide accurate, complete, and up-to-date information as requested. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account. Payment Obligations: You agree to pay the fees as outlined in the service agreement. Payments are due according to the schedule provided in your contract. Late payments may incur additional fees or interest. Content and Conduct: You agree not to use our services for any unlawful, fraudulent, or harmful activity. You are responsible for ensuring that any content you provide us is not infringing on intellectual property rights, is legal, and complies with applicable laws.
3. Payment Processing
We use Stripe, a third-party payment processor, to process payments for our services. By using our services, you agree to comply with Stripe's Terms of Service and Privacy Policy, which can be found at https://stripe.com/legal. Payment Methods: You may make payments via credit card, debit card, or other methods supported by Stripe. You authorize us to charge your payment method for the services rendered. Billing Information: You agree to provide accurate billing information, including credit card number, billing address, and expiration date, to facilitate payments. All transactions are processed securely through Stripe’s encrypted payment platform. Currency: Payments are processed in USD unless otherwise stated. Refund Policy: We offer refunds as per the terms outlined in your service agreement. Refund requests should be submitted within 30 days of payment, and they will be processed at our discretion. Please refer to our refund policy for further details. Chargebacks: Any chargebacks or payment disputes initiated by you with your financial institution must be resolved promptly. You agree to work in good faith to resolve any such disputes and understand that chargebacks may incur fees from both Stripe and JCC Marketing Group.
4. Fees and Pricing
Our pricing structure is detailed in your service agreement. All pricing is subject to change, but you will be notified in advance of any adjustments to the fees. Taxes, processing fees, or other applicable charges may apply and are your responsibility.
5. Termination and Suspension
We reserve the right to suspend or terminate your access to our services in the event of any violation of this Agreement, including but not limited to non-payment or violation of applicable laws. Upon termination, you will remain responsible for any outstanding payments.
6. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the provision of services. This includes, but is not limited to, business strategies, financial data, and customer information.
7. Intellectual Property
Client Content: You retain ownership of all content you provide to us for use in marketing efforts. However, you grant us a license to use this content as necessary to provide the services outlined in this Agreement. JCC Marketing Group Content: We retain ownership of any materials, strategies, and intellectual property developed by JCC Marketing Group, including digital assets, campaign strategies, and content we create for you during the course of our work together.
8. Limitation of Liability
To the fullest extent permitted by law, JCC Marketing Group shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use or inability to use our services, including but not limited to loss of profits, data, or business interruptions. Our liability in connection with any claim arising from our services is limited to the amount paid by you for the specific service that gave rise to the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless JCC Marketing Group, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorney's fees) arising from your breach of these Terms and Conditions or your use of our services.
10. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the state of Michigan, without regard to its conflict of law principles. Any disputes shall be resolved in the appropriate courts located in Traverse City, Michigan.
11. Dispute Resolution
Any disputes arising under this Agreement will be resolved through binding arbitration in Traverse City, Michigan conducted by a single arbitrator, in accordance with the rules of the American Arbitration Association (AAA).
12. Changes to Terms
We may update or modify these Terms and Conditions from time to time. Any changes will be posted on our website, and you will be notified of material changes. Your continued use of our services constitutes acceptance of any such updates or modifications.
13. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
JCC Marketing Group, LLC
Address: 10489 S West Bay Shore Dr, Traverse City, MI 49684
Email: [email protected]
Phone: 989-350-7548
